Questions before you buy, help with setup or a refund request: here is how to reach the HorusVPN team.
Support on Telegram, 24/7
Message @Horus_VPN_SupportBot and describe the problem in one message. Tell us your device, the Happ version and which server you tried, and attach a screenshot if you can.
Write to support@horusvpn.net, especially if Telegram is blocked on your network. Include the email you used at checkout or your order number.
Your plan, renewals and extra devices
Check how many days you have left, renew your plan or add devices in @Horus_VPNBot.
Refunds
Every plan has a 30-day money-back guarantee. See the Refund Policy for how it works.
Setup help
Most connection problems are solved in a minute with our Happ setup guide, which covers every platform and the most common fixes.